CM206 Interpersonal Communications
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Unit 7 Quiz
Question 1 Listening is:
Question options:
1) The same as hearing
2) A learned process
3) Passive
4) Natural
Question 2 The first step in the listening process is to:
Question options:
1) Select what material to focus on
2) Respond
3) Interpret the cues
4) Physically receive the message
Question 3 When interpreting information we are trying to _____.
Question options:
1) Understand it
2) Memorize it
3) Keep it in short term memory
4) Recall it
Question 4 When we are listening to a briefing at work we are likely demonstrating which listening type?
Question options:
1) Informational listening
2) Critical listening
3) Discriminative listening
4) empathetic listening
Question 5
Listening to a friend share their joy over finding a new job is an example of what type of listening?
Question options:
1) Informational listening
2) Critical listening
3) Discriminative listening
4) Empathetic listening
Question 6 A person who is really focused on listening to the needs and feelings of others is likely demonstrating which listening style?
Question options:
1) People- oriented listeners
2) Action-oriented listeners
3) Content- oriented listeners
4) Time-oriented listeners
Question 7 A listener who is concerned with staying on task during meetings and cuts conversation off when the time allotted has run out is likely demonstrating which listening style?
Question options:
1) People- oriented listeners
2) Action-oriented listeners
3) Content- oriented listeners
4) Time-oriented listeners
Question 8 When we feel a message does not pertain to us or is not relevant it can create which of the following barriers to listening?
Question options:
1) Self-centeredness
2) Lack of motivation
3) Response preparation
4) Selective attention
Question 9 When we refuse to remain open to a message due to our need to preserve our ways of thinking we are engaging in which barrier to listening?
Question options:
1) Selective listening
2) Prejudice
3) Response preparation
4) Self-centeredness
Question 10 Listening for the sole reason of attacking the person speaking is an example of which of the following bad listening habits?
Question options:
1) Aggressive listening
2) Eavesdropping
3) Distorted listening
4) Interrupting
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